CommuniGate Systems is continuously seeking talented and dynamic professionals to join our team and work in our fast-paced environment. We offer a casual, professional setting that is as stimulating as it is demanding and are looking for individuals who will take initiative to help us maintain our exceptional growth rate. We offer excellent benefits and an opportunity to grow with the technology leader in messaging.

CommuniGate Systems is an Equal Opportunity Employer. CommuniGate Systems does not discriminate against any applicant for employment because of age, gender, sexual orientation, race, religion, national origin, ethnicity, veteran status, or disability.

Submit yours resume to CommuniGate Systems at:
newhire@communigate.com or Fax: 415 383 7461

Following is a list of current job openings:

PR Director at CommuniGate Systems
Solutions Architect / Sales Engineer
Support Engineer/Services Engineer
Regional Sales Manager | Business Development Key Accounts & OEM EMEA
Field Marketing and Lead Gen
Professional Services

Position Summary:

Public Relations Director will play an important role in building awareness, driving coverage, and communicating product, market and thought leadership for CommuniGate Systems. These activities will encompass ongoing media relations targeting key vertical, industry, business press and influencers. The Public Relations Director will develop and disseminate a variety of news releases for the company, proactively drive coverage by maintaining ongoing relationships with key journalist, reactively facilitate additional media inquiries, and help develop a variety of supporting materials, such as media backgrounders and messaging documents.

Responsibilities

• Contribute to and execute PR strategy and plan. Development and execution of media, analyst and influencer-oriented PR programs designed to generate awareness
• Drive and execute outreach activities including pitching, campaign launches, and develop media relation's metrics
• Write and edit a variety of PR documents, including press releases, award submissions, byline articles and newsletter contributions
• Engaging conversations and nurturing relationships with bloggers and other influencers
• Identify, recommend, and implement additional initiatives in line with marketing communications goals and influencer's programs
• Provide counsel on announcement strategies, competitive announcements, etc.
• Write quarterly and yearly wrap-up reports, and developing and managing media tours

Requirements

• Excellent verbal and written communication skills
• Strong industry relationships with media, analysts and other influencers
• Strategic planning skills including development of overall PR strategy and messaging
• Ability to work under short lead times and high pressure
• 3-5 years' experience in PR agencies or corporate relations
• Experience and knowledge of the internet communications and telecom industries
• Dynamic, creative thinker
• Team player attitude

How to Apply:

Qualified applicants please e-mail your salary requirements, resume and cover letter to akimpflinger@communigate.com. Please indicate "PR" in the subject line of your e-mail. Only candidates selected for interviews will be contacted.

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Principal Duties and Responsibilities

• Partner with Regional Sales Managers to provide the technical sales component of selling our software solution to drive the sales process to successful conclusion, specifically, but not limited to addressing all customer questions and needs on technology
• Prepare and deliver technical presentations to sales prospects to include senior "C" level executives, IT directors, and System Administrators
• Write statements of work for professional services engagements
• Provide technical support on evaluations
• Write responses of product's technical functionality and feature sets for RFP's, RFI's etc
• Communicate customer product feedback to development, marketing, and professional services organizations
• Provide installation, training, and technical support to customers and channel partners
• Use experience and judgment to prioritize customer requests to plan and accomplish goals
• Establish and manage relationships with customers and provide status updates
• Work as liaison between sales and engineering group
• Manage the customer escalation process enabling fast resolution

Requirements

• Minimal 5 years technical sales engineering experience in a software environment
• Working familiarity with UNIX, Linux, Windows NT system administration, LDAP server administration, TCP/IP networking, and client/server concepts. Also, SIP, SIP SIMPLE and Voice over IP technologies
• In-depth understanding and experience with enterprise infrastructure applications, including messaging architectures: rich messaging (MAPI), IMAP, POP, and web based email
• Individual should be comfortable working directly with customers in the sales and account management process, and possess strong written and verbal communication skills as well as a comfort level of video conferencing tools
• Very good interpersonal skills, with a track record of working closely with colleagues on team projects
• Able to prioritize and properly balance regularly scheduled responsibilities along with urgent, often unscheduled, support requests with a high level of responsiveness
• Able to cooperate, work, and communicate well within a team environment
• Dedicated commitment to excellent customer service
• Ability to travel approximately 30% of the time or more Ability to translate principles of technology into product performance attributes, including basic familiarity with standard networking protocols
• Bachelor's degree or equivalent in Computer Science or related field

Please send resume and a cover letter to newhire@communigate.com. Feel free to include salary requirements.

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Description: CommuniGate Systems is looking for a Support and Services Engineer to perform Technical Support for customers via telephone/e-mail/web as well as grow into additional responsibilities including system architecture and design, onsite deployment, and professional services.

Principal Duties and Responsibilities:

• Provide high-quality technical support and services for CommuniGate Pro software
• Perform service tasks both remotely (via phone/web) and onsite with customers
• Participate in scheduled 24x7 oncall rotation
• Be part of a team providing Technical Support, Professional Services, Training, and Sales Engineering
• Global travel required, generally no more than 30% of the time (as required in the future services role)

Qualifications:

• Excellent Unix/Linux administration skills
• Aptitude for learning new software
• Experience with Sendmail, Postfix, Qmail and related email technologies
• Excellent written and verbal communication skills and good interpersonal relationships
• Willingness to handle a large amount of e-mail and phone communications and multi-task
• Knowledge of TCP/IP and network topologies
• Knowledge of fundamental Internet technologies like DNS, SMTP, HTTP
• Must work well with team members in an international setting
• Must be able to work in our Mill Valley, California, office

Pluses:

• Previous Technical Support, Professional Services, Sales Engineering, or Training experience
• Experience with e-mail and/or VoIP/IM servers (SIP/XMPP)
• Shared storage (NFS/CFS), network, or security architecture experience
• Perl, Java, HTML, or JavaScript coding
• Windows/MacOSX familiarity
• 2-year degree or equivalent experience or industry certifications
• Experience working with CRM Software (Salesforce.com)
• Experience working with Ticketing systems

Please send resume and a cover letter to newhire@communigate.com. Feel free to include salary requirements.

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The Regional Sales Manager, Business Development (Key/OEM Account) Manager is responsible for business development of key accounts and OEM partnerships related to the European market.

CommuniGate Systems is looking to staff all regions within EMEA, with immediate needs in the Eastern and West Southern Europe. This role will primarily be supporting activities in EMEA, but projects can require interaction with the other regional offices like Latin America and the USA. Good self management skills, multi-tasking and team work are essential.

CommuniGate Systems provides Unified Communications software to broadband and wireless network operators. Our solutions provide unique Value Added Services for providers from a trusted and stable company. CommuniGate Systems is in its 17th year of operations, and has been a profitable company for 10 years.

Job description:

• The RSM/Business Development will develop relations with key accounts in the broadband and mobile operator market.
• Develop new sales to OEM / Embedded partners through new OEM agreements; bundle agreements, and special projects. Work directly with solutions vendors, integrators or through a network of specialised resellers.
• Identify key VAR partners and prioritize activity workload accordingly for sell through relationships.
• Identify needs & opportunities, proactively position CommuniGate Systems solutions to new partner executives, agree & execute joint business engagement plans.
• Present and develop business proposals for Executives in the sales process. Will understand the needs of product marketing executives in network operators.
• Business development minded, active market prospecting, development of long term relationships with accounts and excellent follow up will be key ingredients to assure the growth in the territory he/she will look after.

Profile:

• 5-7 years of proven sales success and background knowledge of technologies. Should have a network of contacts in the ISP/Network operator industry from history of selling into the segment.
• Must demonstrate experience of new business development as well as key account management.
• Contacts to hardware vendors like Ericsson, Lucent, Nokia and to technology partners are an advantage.
• Ability to work in a high pressure, fast moving and challenging environment.
• Professional with good organizational and planning skills.
• Good communication and influencing skills, both written and verbal.
• Team player, and strong skills in coordination and control of large sales with partners in the filed.
• Well spoken and good written skills in English. Depending on territory other languages like French, Polish, are an advantage.

Reporting and Contracting:

• The RSM/Business Development Manager will report to the MD of the European office.
• Provide weekly accurate partner sales forecasts to Management Salary.
• Initial phase XXXXXX Euro plus VAT per month.
• Expenses for travel will be covered by CommuniGate Systems.

Please send your CV and any related examples of your track record to newhire@communigate.com. Feel free to have a look at the public test drive of CommuniGate Systems solutions at www.TalktoIP.com.

Contact:
CommuniGate Systems - Dr.-Ing. Thomas Fleissner, Managing Director EMEA tfleissner@communigate.com.
Phone +49.8192.99733.12.

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Qualifications:

A candidate for this position must have:

• Software marketing experience
• Supporting a direct sales team and channel
• Experience with new product launches
• Ability to manage multiple tasks and be flexible as strategies change
• Excellent written and verbal communication skills
• Experience crafting solution-oriented messages
• Ability to take hands on approach to marketing tasks
• Knowledge or market and ability to recognize trends and adapt

Pluses:

• Familiarity with streaming media, content management, video, collaboration
• Experience in development of international marketing
• Experience in the ISP/Telcom market
• Familiarity and/or experience in the VoIP market segment

Please send resume and a cover letter to newhire@communigate.com. Feel free to include salary requirements.

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Principal Duties and Responsibilities:

• Provide high-quality technical services and support for CommuniGate Pro software
• Perform services tasks both onsite with customers and remotely (via phone/web)
• Assist Sales Engineering and Technical Support teams with system architecture and technical details
• Scope project requirements and develop Statements of Work and RFP responses
• Global travel required, generally no more than 30-50% of the time

Qualifications:

• Excellent Unix/Linux administration skills
• Aptitude for learning new software
• Excellent written and verbal communication skills and good interpersonal relationships
• Willingness to handle a large amount of email and phone communications
• Must be able to multi-task
• Knowledge of TCP/IP and Network Topologies
• Experience with scalable messaging using enterprise-level system and storage hardware
• Must work well with team members in an international setting  

Pluses:

• Previous Technical Support, Sales Engineering, or Training experience
• System, storage, network, or security architecture experience
• Perl, Java, HTML, or JavaScript coding
• Windows/MacOSX familiarity
• 2-year degree or equivalent experience
• Industry Certifications (MCSE, Cisco, etc.)
• Experience with SIP, XMPP, and VoIP

Please send resume and a cover letter to newhire@communigate.com. Feel free to include salary requirements.

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